Crisis Management

Chair: Simon Prideaux (The Royal Bank of Scotland plc)
Speakers: Gavin Ingham Brook (Spada Ltd.) and
Richard Tromans (Jomati Consultants LLP)

This workshop (guided by experienced practitioners) considers:

-         The nature of  "crises" and how they can arise in a professional services firm
-         Management practices firms can adopt to minimise  the scope for crises arising
-         Procedures to minimise the impact of  crises on the firm’s various stakeholders (including clients and employees)
-         Where to turn for support when a crisis “breaks”
-         Managing the media (having regard to their needs and methods)

Outcome:  Delegates will be better able to:

-         Advise clients on the  practical steps needed to minimise the occurrence and impact of crises
-         Position their own firms to avoid crises and the potential for negative impact on their  stakeholders